Support

CarePartners are highly trained clinical educators specializing in home phototherapy.

What does a CarePartner do? Think of CarePartners as a your very own personalized service and support team. A team whose sole purpose is to ensure you get the most out of the Clarify Medical Home Light Therapy System.

It all starts once you've purchased the Clarify System and submitted your prescription. Your CarePartner will walk you through all the necessary steps needed to successfully begin your journey to healing including:

· Using the Clarify Medical App

· Proper use of the Handheld

· Communicating with your CarePartner

CarePartners encourage and motivate patients to stay on track with treatment plan by sending treatment reminders directly via the Clarify Medical App. They help close the loop with you and your doctor by guiding you through preparing for doctor visits, including what questions to ask during a visit.

They will also keep in touch to ensure you are aware of special resources available to all Clarify customers. Resources like the Clarify Learning Center, which has helpful “How To” videos, a Patient Guide, and other educational and instructional content.

Can a CarePartner help me find a Doctor?

If you don’t have a doctor, or can’t wait for the next available appointment with your current doctor, connect with DermatologistOnCall. They are the largest network of board-certified dermatologists in the U.S. who see patients online.

Click here to learn more or Start A Visit now

Will a CarePartner help educate me in using the Clarify Home Light Therapy System?

Yes.  We will provide patient education materials with your system, but we are also available to coach you in using the Clarify handheld with your smartphone when you are beginning therapy or at any other time during your home treatment.

Can a CarePartner help me decide if Clarify Home Light Therapy is right for me?

If you are considering whether or not Clarify Home Light Therapy might be right for you, we can provide you and your doctor with general information about who may benefit from our service.  Together, you and your doctor will decide whether or not Clarify Home Light Therapy is right for you.

Note: CarePartners do not give any medical advice.

Why do I need a CarePartner?

When dealing with a new technology and delivering your own care at home, almost everyone appreciates having extra support available. CarePartners enjoy helping you have the best experience possible with Clarify Home Light Therapy. When in doubt, please reach out to us.